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JoshuaAsked on April 3, 2019 at 6:48 PM
Hello, I was recently trying to create a new form. When I went to add a text entry field I was instantly logged out and auto suspended. Now I can't log in. How do I fix this?
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Kevin Support Team LeadReplied on April 3, 2019 at 8:04 PM
Your account was suspended due to the password field added to your form "Computer Service Agreement":
Note that asking for password is not allowed on JotForm since it goes against our terms, you may read more about it here: https://www.jotform.com/help/8-Terms-of-Use
I have removed the field from your form in order to reactivate your account, if you have questions, let us know.