Change Email on Account

Hi,

I am trying to change the email address associated with this account. When I click the link in the email to verify the change, it says the link is not valid. May someone please help?

You can edit the email in Profile page: https://www.jotform.com/myaccount/profile

Which email address did you try to use?

Hi,
Yes—I did that step already. I am trying to change the email from “tyler.stratton@afterschoolmatters.org” to “joseph.roth@afterschoolmatters.org”
When I submitted the change, I got an email saying “Thank you for using JotForm. We've received an email change request for your account. You've entered joseph.roth@afterschoolmatters.org as the email address for your JotForm account. Please verify this email address by clicking the button below:”
However, when I clicked the ‘Verify Now’ button in that email, an error message appeared.
Please advise.
Tyler Stratton
Coordinator of Program Supports
After School Matters
66 E. Randolph St.
Chicago, IL 60601
Phone: 312-702-8596
Email: tyler.stratton@afterschoolmatters.org
www.afterschoolmatters.org
...

Could you please long press the button and see if there's an option to "Copy Link" or "Open in browser"? If there's no option like that, please try clicking the verify using another device and see if it will work.

Please give it a try and let us know how it goes.