How can I recover my password?

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    RAFAEL NEVES MARQUES 
    Asked on April 04, 2019 at 12:32 PM

    Olá! Estou tendo um grande problema porque mudei a senha recentemente e não me recordo mais qual era. No entanto estou tentando recuperar a senha e não consigo, não chega nenhuma mensagem de recuperação no e-mail cadastrado.

    O nome do usuário é: builditup 

    e-mail: contato@builditup.com.br (Pelo fato de não estar chegando eu estou na dúvida)

    Preciso acessar meus formulários urgentemente.

    Obrigado, desde já!  

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    Kevin_G
    Answered on April 04, 2019 at 02:04 PM

    I have checked the email address you provided as well as the email address you have used to open this thread, but I cannot find an account related to those email addresses. 

    May you please provide us your account username or the link to a JotForm form so we can find your account and check it? 

    We will wait for your response. 

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    RAFAEL NEVES MARQUES 
    Answered on April 05, 2019 at 05:08 PM

    Usuário: builditup

    formulário: https://form.jotformz.com/90854890274669

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    Kevin_G
    Answered on April 05, 2019 at 06:25 PM

    The form belongs to an account under the email address l***ra***jp@gmail.com. If you recognize the email address you can reset your password following this guide: https://www.jotform.com/help/489-How-to-reset-the-password