Conditional Logic Not Working

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    reenie
    Asked on April 04, 2019 at 06:53 PM

    Hi there,


    The conditional logic on this form was working and now it's not and I don't know why.

    Essentially, if New Order Type is "New Lawn Signs" and My Compass Office equals Weston or Wellesley, they should get an option for Delivery under the New Lawn Sign section. If they are in any of the other five offices, they should have an Installation or Storage option. 

    The Weston/Wellesley logic is working but if they choose any other office, the Installation/Storage option does not show up.

    Please advise. Thank you!

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    jherwin
    Answered on April 04, 2019 at 09:33 PM

    Give me more time to review your form and I will update you via this thread.

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    jherwin
    Answered on April 05, 2019 at 12:47 AM

    Can you please check this demo form if it works as expected: https://form.jotform.com/90938018763970.

    Also, for the ORDER TYPE field, can it really be answered multiple times? or limit to one answer only? Please provide more details about the workflow of your form.