My form has somehow managed to mess itself

  • Torowit
    Asked on April 6, 2019 at 6:36 AM

    Hello,


    I did everything to make my jotform good, and now suddenly i see all the pictures (if you choose pictures like coffin or urn or flowers, (About 50%) of them open an wrong full picture. its upside down or wrong pic. 

    Tried to look the history what has been done lately and it shows like there have not been done anything!!

    PLEASE HELP!!

    I have put my site private tomorrow if its not been fixed by today! as if the form is not working properly i can not get customers! and i dont want them to leave unsatisfied!!

    Jotform Thread 1784621 Screenshot
  • Torowit
    Replied on April 6, 2019 at 9:57 AM

    Has there been any updates ect done to jotform recently that could have caused this, has others noticed this happening? or is this just specifically my form only?

  • Welvin Support Team Lead
    Replied on April 6, 2019 at 10:06 AM

    I think this is just specific to your form. It's the images only as far as I could see it. In this case, you only need to select the correct image from the Image field settings. I'll see if I can help you here. Please do not touch the form until I say so.

  • Torowit
    Replied on April 6, 2019 at 10:09 AM

    Thank you. Ill stand by.

  • Welvin Support Team Lead
    Replied on April 6, 2019 at 10:26 AM

    I've fixed that. Can you check now? 

  • Welvin Support Team Lead
    Replied on April 6, 2019 at 10:27 AM

    Some of the URLs are from your website which means that if you update the file name there, it will affect the URLs in the form so as much as possible, please keep the names that way to avoid any issues in the form. 

  • Torowit
    Replied on April 6, 2019 at 10:33 AM

    Ok. 

    Its better now!

    Thank you!

    i'll keep in mind!