Card Forms: Ability to customize the continue form later email.

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    Asked on April 09, 2019 at 10:51 AM

    Hi.  New to JotForm.  I'm really glad JotForm has a "save and continue" later feature when users are completing a form.

    I'm wondering if it is possible to change/edit the email format that is sent to the user when they click "save and continue later"?  Currently, the email comes "branded" JotForm, and although I'm okay with some of it, I would like to include our company branding in the email (and the email address that is used to send the email with the "Continue Form" link).

    We have a paid JotForm account.


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    Answered on April 09, 2019 at 01:05 PM

    Unfortunately, it's not possible to customize the email sent when the user wants to continue the email later. 

    We may however open a feature request for this, although we cannot provide an ETA or ensure this will be implemented, but we would keep you updated via this thread. 

    Let us know if you would like the feature to be opened: 

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    Answered on April 09, 2019 at 02:34 PM

    Hi Kevin - Thanks for the follow-up.  Understood that it is not currently available.  I think it would be a very useful feature considering some users of JotForm really want a fully "my company" branded experience when using JF.

    Please open the FR.

    Thanks again.

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    Answered on April 09, 2019 at 04:06 PM

    Thank you for providing us with more details. We have now submitted a feature request ticket attaching this thread.

    We cannot provide you any ETA as to when the feature will be available. But we will notify you here and in your email for any status updates when available.