Urgent : Problem with downloading attachments files, it does not work on Chrome. "ERR_TOO_MANY_REDIRECTS" error message appears.

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    omaralraee
    Asked on April 09, 2019 at 12:30 PM

    Hello


    I have a problem with downloading attachments files, it does not work on Chrome. "ERR_TOO_MANY_REDIRECTS" error message appears.


    can you help us please to fix it 

    Screenshot
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    Victoria_K
    Answered on April 09, 2019 at 01:03 PM

    Hello,

    The issue you reported seems to be related to some characters in filenames and happens in Chrome browser only. Our developers were investigating this and found that this is a bug in Chrome version 73. Any other browser works as expected. It is already fixed in canary release of Google Chrome (Version 75.0.3755.0 (Official Build) canary (64-bit)), so it should soon be fixed in normal release, too.

    Please update your browser when possible and in the meantime you can use different one to download files.