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omaralraeeAsked on April 9, 2019 at 12:30 PM
Hello
I have a problem with downloading attachments files, it does not work on Chrome. "ERR_TOO_MANY_REDIRECTS" error message appears.
can you help us please to fix it
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Victoria_KReplied on April 9, 2019 at 1:03 PM
Hello,
The issue you reported seems to be related to some characters in filenames and happens in Chrome browser only. Our developers were investigating this and found that this is a bug in Chrome version 73. Any other browser works as expected. It is already fixed in canary release of Google Chrome (Version 75.0.3755.0 (Official Build) canary (64-bit)), so it should soon be fixed in normal release, too.
Please update your browser when possible and in the meantime you can use different one to download files.