Conditions issues with Show/Hide condition

  • Profile Image
    Campbell_Terrell
    Asked on April 09, 2019 at 07:17 PM

    I having issues with the scrollable terms and conditions hiding with conditions.

  • Profile Image
    Kevin_G
    Answered on April 09, 2019 at 08:45 PM

    What is the issue with the short scrollable terms widget? 

    I just tested it and it seems to work, you need to scroll down and read the text to be able to check the box: 

    1554856563screenshot_01.png

    The condition on your form seems to be working as well: 

    1554856653screenshot_01.png

    Here's the result, the fields are not showing up since the age is higher than 18: 

    1554856936screenshot_02.png

    No fields are showing up. 

    If you continue experiencing issues, please provide more details about it. 

  • Profile Image
    Campbell_Terrell
    Answered on April 09, 2019 at 08:55 PM

    1554857868Screen Shot 2019-04-09 at 7.561554857885Screen Shot 2019-04-09 at 7.56

    Scrollable field should not show up if the age is over 18 or equal to 18. It is still showing up. Please advise

  • Profile Image
    roneet
    Answered on April 09, 2019 at 11:44 PM

    Could you please disable your existing condition and add the following condition in your Form:

    15548677501.PNG

    Feel free to test this Form. I have added the condition in this Form and it seems to work correctly:

    https://form.jotform.com/90988596863987

    Hope this helps!

    Thanks.


  • Profile Image
    Campbell_Terrell
    Answered on April 10, 2019 at 07:30 AM
    This form still is not correct because if a person is 18 they are not
    required to have consent. thats why its put in the rules as equal 18.
    ...
  • Profile Image
    roneet
    Answered on April 10, 2019 at 10:34 AM

    Could you please configure the following condition in your Form:

    15549067791.PNG

    Hope this works!

    Thanks.