Unable to download images from form.

  • Profile Image
    James Duquette 
    Asked on April 10, 2019 at 05:16 AM

    Hi team

    I am only able to download the images from my forms from one computer . Very unusual. My entire team cannot access. Can you please advise what the issue might be here?

    Thank you in advance



  • Profile Image
    Answered on April 10, 2019 at 09:16 AM

    I see that you have enabled Require Login to view uploaded files. So you can only view the uploaded files when you have logged into your account. Maybe this is the reason when others getting an error when they try to view. You can disable this option in your account's settings page.