URGENT: ACCOUNT LOCKED - DISABLED but i use it 4 years and more

Good morning i'm Lorenzo . i'm Italian and use jotform for more years 7/8 , i created the account gestionepoint and i use it always day for registred sim for my buyer, but today i receive email whit write over quota , i enter in account and is locket / suspended

I attend tanks

Your account was suspended by management, in order to receive assistance in this kindly email us to reviewers@jotfom.com with the subject Att. Jeanette Thread#1788538