Desbloqueio de conta

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    Kevin 
    Asked on April 10, 2019 at 11:10 AM

    Eu estava editando um novo formulário e minha conta acabou sendo bloqueada.

    Sei o motivo dela ter sido bloqueado, porém vocês podem estar desbloqueando ela, e excluindo esse formulário que deve ter sido o problema?

    Tenho um formulário muito importante que não posso estar perdendo salvo nessa conta também.


    Agradeço desde já.

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    BitiaP
    Answered on April 10, 2019 at 11:53 AM

    The form http://www.jotformz.com/form/90993401229661 was found on your account as suspicious of phishing activity because you're collecting user credentials.

    15549115192019-04-10_0947.png


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "senha" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.



    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.