How do I calculate shipping with special rates based on country and prorated based on total items

  • wyattdesigns
    Asked on April 10, 2019 at 2:45 PM

    Hi. I have a form that I have a PayPal widget in. I need the widget to calculate shipping but I need to have it set to do special shipping rates for USA, Canada, Mexico, and International. Also, I need it to prorate based on the items total. 

    This is what I want to charge for shipping:

    United States
    $3 for 1-2 CDs. 
    $5 for 3 or more.
     
    Canada
    $5 for 1-2 CDs. 
    $10 for 3 or more.
     
    Mexico 
    $7 for 1-2 CDs
    $12 for 3 or more.
     
    Anywhere else
    $9 For 1-2 CDs. 
    $15 for 3 or more.
    Page URL: http://www.bontragerfamilysingers.com/store.html
  • denis_calin Jotform Support
    Replied on April 10, 2019 at 5:21 PM

    Hi @wyattdesigns!

    Unfortunately it is not possible to add shipping options for various regions in PayPal Integration. A workaround would be to create shipping as a New Product item and add options in the Product Settings. Please clone the following form to see if this suggestion works for you: https://form.jotform.com/90996589225980

    Please let me know if you have any other questions. Thank you and have a wonderful day!

  • wyattdesigns
    Replied on April 11, 2019 at 12:43 AM
    Okay. Is there a way to make it to where shipping is not calculated in the widget but let PayPal’s shipping options overtake it? We thought we had it set up like that but when we go to PayPal, it still doesn’t add shipping.
    Rachel Wyatt
    Wyatt Designs
    336.306.8463
    wyattdesignsandprinting.com
    ...
  • Kiran Support Team Lead
    Replied on April 11, 2019 at 2:54 AM

    Yes. If you have the shipping method configured in your PayPal account, you may enable the option 'Use the shipping fee in the transaction instead of my calculator's settings:' in the Shipping configuration of PayPal.

    155496545311042019 120445 Screenshot 10

    The shipping cost shall be automatically applied to total cost once the form is redirected to the PayPal page.

    155496562711042019 120429 Screenshot 21

    Hope this information helps! 

  • wyattdesigns
    Replied on April 11, 2019 at 3:26 AM
    This is on the PayPal side…not JotForm?
    Rachel Wyatt
    Wyatt Designs
    336.306.8463
    wyattdesignsandprinting.com
    ...
  • Ashwin JotForm Support
    Replied on April 11, 2019 at 5:31 AM

    Yes the solution suggested by my colleague @Kiran, you need to enable it in your PayPal account.