Monthly subscription limit

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    Asked on April 10, 2019 at 05:41 PM

    What happens if I go over my monthly subscription limit? Right now I am at about 500 and I have 1,000 per month in my plan, but it is only the 10th, so I may go over.

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    Answered on April 10, 2019 at 07:20 PM

    When you almost hit the limit, you will be notified through email to upgrade your plan to avoid service interruption.

    When you exceed the limit, your forms will be temporarily disabled so it can no longer accept submissions. This is what your users see when they visit the form URL.

    You can always upgrade your account to a higher plan anytime you want. If you don't wish to upgrade, you will have to wait until the monthly submissions reset kicks in. This happens every first day of the following month. Example, next reset would be on May 01, 2019.