Why is a captcha appearing after the the users click the submit button?

  • serienoir
    Asked on April 11, 2019 at 4:26 PM

    Some filling out the form @

     
    https://form.jotform.com/51547278044963
    are having issues.
    After they click submit it dosen't go to the landing page it goes to another page with just a captcha on it then when they fill it then submit it then goes to the landing page.

    Anyone else having this issue?

    Thanks
    Bill Paolucci
  • Kevin Support Team Lead
    Replied on April 11, 2019 at 5:06 PM

    I have just tested your form and it seems to have worked, here is a screen-cast about it: 

    Why is a captcha appearing after the the users click the submit button? Image 10

    May you please kindly test your form and see if the problem persists? 

    Let us know how it goes.