Verification link is displaying not a valid link error

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    LORRAINE COLEMAN
    Asked on April 16, 2019 at 11:56 AM

     I received the following link: 

    Or verify using this link:
     
    https://www.jotform.com/verifyemail/cmxjb2xlbWFuODk3QGFvbC5jb20=/7404921efe487c83d2e84a07fd1d6560

    When applied, a message is received not a valid link.

  • Profile Image
    Kiran
    Answered on April 16, 2019 at 12:09 PM

    Did you receive the verification link while submitting any form? If so, please try entering the email address again and request for a new verification link so that you should be able to verify it. 

    If you have registered an account with Jotform and the verification link is not working, please provide us with the account username so that we can check it further.

    Thanks!