Autoresponder not sending?

  • Summers_Keith
    Asked on April 17, 2019 at 12:23 PM

    Hi Folks,

    I've got an autoresponder that doesn't seem to be working. Wondering if you can see what's going on?

    The form is Request an Interpreter.  The autoresponder that doesn't appear to be sending is AUTORESPONDER.

    The three other emails, Autoresponder LHIN, LHIN Interpretation Requests, Interpretation Requests are all working as expected.

    Suggestions?

  • Nik_C
    Replied on April 17, 2019 at 2:38 PM

     I checked your form and a related condition, the problem was in field name:

    1555526270Screen Shot 2019 04 17 at 8 Screenshot 10

    The field should be with curly brackets, and yours had square.

    I changed that, please check and let us know how it worked.

    Thank you!

  • Summers_Keith
    Replied on April 17, 2019 at 2:43 PM
    Thank you! Works perfectly now 😊
    ...