Autoresponder not sending?

  • Profile Image
    Asked on April 17, 2019 at 12:23 PM

    Hi Folks,

    I've got an autoresponder that doesn't seem to be working. Wondering if you can see what's going on?

    The form is Request an Interpreter.  The autoresponder that doesn't appear to be sending is AUTORESPONDER.

    The three other emails, Autoresponder LHIN, LHIN Interpretation Requests, Interpretation Requests are all working as expected.


  • Profile Image
    Answered on April 17, 2019 at 02:38 PM

     I checked your form and a related condition, the problem was in field name:

    1555526270Screen Shot 2019-04-17 at 8.37

    The field should be with curly brackets, and yours had square.

    I changed that, please check and let us know how it worked.

    Thank you!

  • Profile Image
    Answered on April 17, 2019 at 02:43 PM
    Thank you! Works perfectly now 😊