Cancel and refund subscription through PayPal

  • Profile Image
    Finfrock
    Asked on April 18, 2019 at 11:40 AM
    Screenshot
  • Profile Image
    Mike_G
    Answered on April 18, 2019 at 02:45 PM

    I see that you have opened this thread in response to an earlier thread — https://www.jotform.com/answers/1796138

    We appreciate you providing us the screenshot that shows the transaction.

    I have forwarded a request to refund the last charge shown in the screenshot and it will be processed within 5 to 7 business days.

    However, I would still suggest that you completely cancel the subscription on your PayPal account to prevent another charge next month. — How-can-I-cancel-my-PayPal-subscription

    Here is the subscription ID that needs to be canceled —

    I-P7MARCHR8GAG (S-4JH684805H152713F)

    If you have other questions or concerns, please do not hesitate to let us know.