Jotform Sheets: Incomplete Payments/Submissions is needed

  • Profile Image
    Asked on April 22, 2019 at 03:02 AM

    In the old version of Submission page, there is an option that allows the user to see incomplete payments/submissions. However, in the Jotform Sheets, incomplete payments/submissions cannot be seen.

  • Profile Image
    Answered on May 27, 2019 at 06:52 AM

    UPDATE: Incomplete Payments option is available in the Jotform Sheets.

    1. Click on the three dots in the Sheet and select Incomplete Payments.


    2. Click on the See Details.


    3. If you want to complete this incomplete payment, click on the Complete button.


    4. If you are sure to want to complete this submission, click on the OK.


    5. If you want to delete the incomplete payment, click on the Delete button.


    6. If you are sure to want to delete this incomplete payment, click on the Delete button.


    You can look at this guide for more details:

  • Profile Image
    Answered on June 16, 2020 at 10:05 AM

    Update: incomplete submissions are now supported in Jotform Sheets.

    Please follow the steps below to view your incomplete submissions in Jotform Sheets

    1) Open the tab menu by clicking the "three-dots" icon and select the Incomplete Submissions

    1592310647Screen Shot 2020-06-16 at 15.1

    2) The Incomplete Submissions List will be opened at the right panel. You can view and manage the form responses which are saved but not submitted yet from this panel.

    1592311280Screen Shot 2020-06-16 at 15.3

    Thank you.