How am I able to chat realtime with someone from Jotform please?

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    podridge
    Asked on April 22, 2019 at 06:44 AM

    ...in order to avail myself of the chat facility.

    how am i able to chat realtime with someone from jotform please?

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    gerardw
    Answered on April 22, 2019 at 08:45 AM

    You should see the Live Chat button on the bottom right of the JotForm website in your My Form page, but that is not always available. It depends on how many users are in the Live Chat queue.

    Feel free to post any question or any concern about JotForm here and we will be happy to help.

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    podridge
    Answered on April 22, 2019 at 09:43 AM
    can you send me a screenshot of what the button looks like so i can keep an
    eye out for it please
    ...
  • Profile Image
    BJoanna
    Answered on April 22, 2019 at 11:01 AM

    Chat is now available. You can find the Live Chat button on the bottom right of the Pricing page. 

    1555945167chat1.PNG

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    podridge
    Answered on April 23, 2019 at 05:43 AM
    There is nothing at the bottom of my Pricing screen.
    Guys, seriously, how do you have a Chat with someone please???
    ...
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    jonathan
    Answered on April 23, 2019 at 07:11 AM

    We apologize for any inconvenience caused.  Chat support is available on Mon-Fri 9am-7pm EST time.

    There are times also that chat is not available if our support forum is too busy and we all have to attend to our support forum instead.

    I recommend you also use our support forum for your question and assistance needed.