E-signature widget does not display correctly on notification.

  • cctattoo
    Asked on April 22, 2019 at 9:19 PM

    Hi,

    Just trying out the e-signature widget.

    when I fill out and submit form jpeg signature shows up in jotform inbox but does not show in notification emails or autoresponder emails. 

    can you please help as to why it is not showing in the emails?

    Thanks

    Jotform Thread 1800549 Screenshot
    Page URL: https://form.jotform.co/cctattoo/deposit
  • Jed_C
    Replied on April 22, 2019 at 10:13 PM

    I wasn't able to replicate the issue. Can you please try it again?

    1555985573signature Screenshot 10

    By the way, I'm viewing it using Chrome on a Windows system. Are you using different browser?

    Looking forward for your response. 

  • cctattoo
    Replied on April 23, 2019 at 12:43 AM
    Yes I am using Chrome with my gmail email. But its ok we are not going to
    use it now, we are going to use Docusign instead. :)
    Thanks for your help.
    *Sara Carrigan OAM *
    *B.Bus (RE & Prop Dev.)**Business Manager |** Business Engineers*
    *E* sara@BusinessEngineers.com.au W BusinessEngineers.com.au
    *T *07 5518 3205
    *A* 2/73 Township Drive, Burleigh Heads QLD 4220 *P* PO Box 600, Mermaid
    Beach QLD 4218
    This e-mail may contain confidential or privileged information. If you have
    received it in error, please notify the sender immediately via return
    e-mail and then delete the original e-mail.
    ...