Reply/Forward Submissions: "Oops..reached your limit" error.

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    RobbBarrett
    Asked on April 23, 2019 at 06:53 AM

    15560166892019-04-23 11_47_59-Window.png

    Hi Im still having problems forwarding from Jotform submissions into trello I get this error .it was transfering ok but has since refused to send

     

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    roneet
    Answered on April 23, 2019 at 08:23 AM

    This seems to be an issue while you are sharing the Form via email.

    Please take note though that for free accounts, the maximum submissions emails per day is 20.

    Have you forwarded more than 20 emails?

    Please confirm us so that we can take another look.

    Thanks.

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    BJoanna
    Answered on April 23, 2019 at 10:18 AM

    Yes, you will have to wait for the Email Reply/Forward Submissions counter to reset. Please note that this limit covers the following function: “Reply”, “Forward”, “Test Emails” and “Share via Email in Publish”. 

    You can also upgrade your account to increase the limits. The limit for the paid accounts is 1,000 emails per day.