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acertsaAsked on April 23, 2019 at 6:31 PM
Our user had entered information for about three hours. Most of the form is to upload files.
He saved to continue later and recived an e-mail as below. When trying to continue, he can´t find the information previously uploaded.
Please advise how to use this feature so that we can instruct our customers.
De: JotForm [mailto:noreply@jotform.com]
Enviado el: martes, 23 de abril de 2019 05:05 p.m.
Para: auxiliar.calidad@hotelhabitel.com
Asunto: Continue filling this form later: FORMULARIO NTS TS 002 2014 Establecimientos de Alojamiento y Hospedaje. 2014.Would you like to continue now?
Hi!
You have successfully saved your online form.
Please click on the button below to continue with your form.
Or copy and paste this link into your browser:
https://form.jotformz.com/90845322019656?session=JF-S4L-6838&stoken=JF-6838-31
Page URL: https://form.jotformz.com/90845322019656 -
Jed_CReplied on April 23, 2019 at 7:35 PM
I cloned your form and tested it on my end, it does save the information and attachment via session.
You can view my session here https://form.jotform.com/91127021572953?session=JF-S4L-1934&stoken=JF-1934-19.
Can you please confirm and test it on your end if you are still able to replicate it. Looking forward for your response.