-
OspreymetalfinishersAsked on April 25, 2019 at 8:23 AM
Hello,
We are having problems with integrating the task due date from our jotform to asana.
The due date is not changing in asana as per the date we input into our form.
Is this due to the date format? We require the format to be dd/mm/yy
-
Kiran Support Team LeadReplied on April 25, 2019 at 11:25 AM
I have tested the Asana integration with the date field in the format dd/mm/yyyy. The submission sent has created a task in Asana without any issue. Please see the screencast below:
Could you test it again and let us know if you need any further assistance?
-
OspreymetalfinishersReplied on April 25, 2019 at 11:32 AM
Thank you for your quick reply.
I've done another check and the due date is not showing on asana.
I have since changed my web browsers settings to my region in the hope that might work. We're UK based.
-
Kiran Support Team LeadReplied on April 25, 2019 at 12:42 PM
As I check your JotForm, the Asana integration is not displaying the Due date field mapped correctly. I have tried adding the Due date field in the integration.
Could you check once again and see if the integration works fine? Please get back to us if you need any further assistance. We will be happy to help.
-
OspreymetalfinishersReplied on April 26, 2019 at 5:24 AM
You've fixed the problem, thank you very much!