SMTP is not sending autoresponse

  • sunainaoffice
    Asked on April 25, 2019 at 9:47 AM
  • Richie JotForm Support
    Replied on April 25, 2019 at 12:25 PM

    May we know your question regarding the autoresponder?

    Looking forward  in your reply.

  • sunainaoffice
    Replied on April 25, 2019 at 9:43 PM
    Hi
    The auto responder has been functioning inconsistently. I have set up smtp
    details of google twice. But sometimes it sends auto response and sometimes
    it doesn't. I can reset the smtp again. But i guess there is a limit yo
    how many times i can set it . plus its a great hassle.
    Please help
    ...
  • Richie JotForm Support
    Replied on April 26, 2019 at 12:50 AM

    Can you please check this guide regarding Gmail SMTP.

    https://www.jotform.com/help/392-How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP

    Hopefully this helps with your issue.

    Let us know if the issue still remains.