Cannot reconnect to WePay Integration

  • MBLG
    Asked on April 26, 2019 at 11:05 AM

    I have tried to reconnect with Chase WePay and now it is not connecting!


    PLEASE HELP ASAP I have people waiting to register!!



    Thank you

  • Richie JotForm Support
    Replied on April 26, 2019 at 12:43 PM

    We are sorry for the inconvenience.

    I have tested  the Chase Wepay Integration and I was able to connect.

    Cannot reconnect to WePay Integration Image 1 Screenshot 20

    To clarify, the pop-up to allow you to grant access doesn't show?

    Can you please check for any pop-up blockers in your browser that may be blocking the integration?

    Regarding the PCI error, when you submit your form you receive a PCI error? Can you please share to use the complete error message?

    Looking forward for your response.