accessing individual submissions - not all data stored

if i go to either submissions or the new inbox area, all my responses are there (showing response ID and IP address) but all the answers to the questions are now missing. What has caused this error?

This is a duplicate thread to https://www.jotform.com/answers/1807016 which is already addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

Thank you!