Password / App Login

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    Asked on April 29, 2019 at 12:10 PM

    I sign into our account via google authentication do I login to the mobile app? I don't know my password and can't change my password because I don't know it.

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    Answered on April 29, 2019 at 02:21 PM

    Hi @Church_Greenbrier!

    Please follow this guide to change/reset your password. 

    Guide: How-to-reset-the-password

    If you are automatically logged in every time you open JotForm, please log out and click on LOGIN>Forgot Password?>enter your email address>click on Send Reset Instructions, like so:

    1556562003log in.gif