Why is my form field not showing up?

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    ffgtyler
    Asked on April 29, 2019 at 08:55 PM

    Hi, I'm currently on the JotForm free plan, trying to test it out to see if I would like to upgrade.

    I have created a form, but I noticed that one of my fields is not showing up. I tried to deleting a couple fields, and it is behaving as if I'm running into some form field limit. But I checked the pricing page and the free tier doesn't have a form field limit, so I actually don't know what's going on. 

    I would love to be able to test out JotForm during my sales process, but I can't do it without my fields. I have attached screenshots to demonstrate what I mean. 

    Screenshot
  • Profile Image
    Kevin_G
    Answered on April 29, 2019 at 11:10 PM

    The issue happens due to the conditions with missing field errors, you need to either disable, correct the conditions or delete them. 

    You will find them under the settings tab and the conditions section: 

    1556593813screenshot_01.png

    I hope this helps. 

  • Profile Image
    ffgtyler
    Answered on April 30, 2019 at 12:43 PM
    Ah! I missed that. Thanks for showing me. All is working as expected now.
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