Address Field: Completely hide/remove the unchecked option in integrations as well

  • acacord
    Asked on April 30, 2019 at 3:12 PM

    I've unchecked the country checkbox, as the docs say I should, but the country name still passes to other apps (Zapier/Webmerge).  How do I get that to stop?

     

    Thanks!

  • denis_calin Jotform Support
    Replied on April 30, 2019 at 6:00 PM

    Hi @acacord!

    I was able to replicate the issue you are experiencing when using the Fill Form function in Preview Form mode: the country was still being passed to 3rd party integrations even though the country field was unchecked in the Address Properties. The issue was not replicated when I manually filled out the form - only the Street Address, City and Postal / Zip codes were passed.

    Please let me know if you are still experiencing this issue after you test your form by filling it out manually. 

  • acacord
    Replied on April 30, 2019 at 6:43 PM
    What do you mean by filling the form out manually? I'm doing just what I
    assume that to mean. Once I fill it out and submit it, Zapier picks it up
    and processes. That's when this issue happens.
    What am I missing?
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  • jherwin
    Replied on April 30, 2019 at 9:32 PM

    That feature will only hide the fields in the front-end, the columns or country will still show when exported to Excel or integrated into other apps.

    I am sending the thread as a feature request to our backend team for evaluation. We cannot guarantee that the feature will be implemented or cannot provide any time frame for implementation at the moment. However, once we have any information in this regard, you'll be posted here.

    Thank you!