Unable to login after changing email.

  • Mary Ann
    Asked on May 15, 2019 at 6:59 PM

    I tried to change the email and user name on my account and now I am unable to log on.  Can you help me? HHCCswimteam is the user name.

  • Jed_C
    Replied on May 15, 2019 at 8:23 PM

    Sorry, but there's no account with HHCCswimteam username. I found an account under HHCCVolunteers username and it is active. If you are referring to that account and you are having difficulty accessing that account, please reset your password by following this guide https://www.jotform.com/help/489-How-to-reset-the-password.

    Let us know if you have any questions or if you need further assistance.