Cancel subscription

  • dng
    Asked on May 16, 2019 at 2:39 PM

    Cancel our subscription please.

  • jherwin
    Replied on May 16, 2019 at 4:28 PM

    Your plan auto-renewal is already canceled and your subscription will expire on July 01, 2019. Please let us know if you would like to downgrade your account immediately.

  • dng
    Replied on May 16, 2019 at 8:43 PM
    Thanks. We would like to downgrade immediately
    Best regards,
    Sent from my iPhone
    ...
  • David JotForm Support Manager
    Replied on May 16, 2019 at 10:26 PM

    Your account is back to free plan, and a prorated refund of $11.25 has been provided for the unused time.

    Open a new forum thread if you need anything else, we will be glad to assist you.