JotForm mobile website: Folder options are not displayed to undelete/unarchive the forms

  • Melissa
    Asked on May 18, 2019 at 12:40 PM

    I archived one form by mistake how can I get it back

  • Mike
    Replied on May 18, 2019 at 7:01 PM

    To unarchive the form, go to the Archive section, click on your form to select it, and then click on the Unarchive button.

    Example:

    1558220377img Screenshot 10

  • Unbelievablefitcouple
    Replied on May 19, 2019 at 9:43 AM
    I don’t find the archive button ?
    Sent from my iPhone
    ...
  • Welvin Support Team Lead
    Replied on May 19, 2019 at 10:37 AM

    You need to click the Unarchive button as shown to you by my colleague. Well, I did that for your convenience.

    15582766372019 05 19 008 Screenshot 10

  • Unbelievablefitcouple
    Replied on May 19, 2019 at 4:43 PM
    I don’t see it when I sign in on my account it’s not there I’m using it from a fone don’t find that
    Sent from my iPhone
    ...
  • Kiran Support Team Lead
    Replied on May 19, 2019 at 11:49 PM

    I have checked my testing account on a mobile device and see that the folders are not being displayed. Let me forward the thread to our backend team to check this up. If there is any news in this regard, we'll let you know. Meanwhile, we request you to use the desktop in order to use any folder operations.

    Thanks!

  • Kiran Support Team Lead
    Replied on May 20, 2019 at 12:05 AM

    Also, you may consider using our new version of JotForm Mobile Forms app which is in beta stage to be able to use the folder operations. We would be glad if you can give a try and provide us with a feedback.

    https://apps.jotform.com/app/iphone_app_(next)

    https://apps.jotform.com/app/android_app

    Thanks!