URGENT! Form is not responding and is too slow

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    Asked on May 18, 2019 at 09:37 PM

    Hi, we are having some major issues our new form. It is almost not accessible and is too slow to respond. Please take a look to see what is going on. We want to get this squared out this weekend against Monday when we plan on officially sending it out.


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    Answered on May 19, 2019 at 06:23 AM

    The form load time is a bit slow due to a large background image of your form (20.8 MB). I would like to suggest optimizing the image for web, then adding the optimized image in your form. It should improve the responsiveness of the form.