URGENT! Form is not responding and is too slow

  • Victor
    Asked on May 18, 2019 at 9:37 PM

    Hi, we are having some major issues our new form. It is almost not accessible and is too slow to respond. Please take a look to see what is going on. We want to get this squared out this weekend against Monday when we plan on officially sending it out.

    https://form.jotform.com/fabuluscoo/icfc 

  • Mike
    Replied on May 19, 2019 at 6:23 AM

    The form load time is a bit slow due to a large background image of your form (20.8 MB). I would like to suggest optimizing the image for web, then adding the optimized image in your form. It should improve the responsiveness of the form.