My form is saying it's disabled and now login is auto suspending.

  • Jordayna McDowell
    Asked on May 20, 2019 at 7:45 PM
  • ktyaguirre
    Replied on May 20, 2019 at 10:05 PM

    Upon review of your account it was found form: http://www.jotform.co/form/91397792290873 was collecting credit card information on plain text fields.

    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate in your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    We removed the fields in order to be able to reactivate your account. Please do not elaborate forms of this kind.

    Thank you