Feature Request: Automatically add entire text and images to Autoresponder Email

  • cfernandez@cheltenham.org
    Asked on May 28, 2019 at 11:34 AM

    Any way to have the entire text of the form included in the autoresponder e mail and not just the content of response fields?  If we can get all of this sent to us as the administrator, I don't see why the submitter cannot automatically as well. I think they are entitled to it. I'm asking in general and not for any one form of mine in particular.

  • Welvin Support Team Lead
    Replied on May 28, 2019 at 1:16 PM

    Our apologies. The texts, headers, and images are not added in the notification and autoresponder emails by default. There is also no option you can check or click to add these in the email templates. You have to add these fields manually by adding a row in the template.

    To add rows, you can click on the table tools as shown below:

    Feature Request: Automatically add entire text and images to Autoresponder Email Image 1 Screenshot 30

    You can click on the row and click Add row before or after icons.

    Or, set up a PDF document and attach it in the email templates. That way, instead of the email copy with texts in it, respondents will receive the PDF as their copy. 

    Guide to create PDF document: https://www.jotform.com/help/555-Applying-Form-Submission-Data-into-a-PDF-Document.

    The PDF Attachment can be found in the Advanced tab of the email settings:

    Feature Request: Automatically add entire text and images to Autoresponder Email Image 2 Screenshot 41

    I hope that helps. 

  • cfernandez@cheltenham.org
    Replied on May 28, 2019 at 1:43 PM
    Not really, but thanks for trying. Please pass along my complaint to developers.
    ...
  • zuritapia
    Replied on May 28, 2019 at 3:08 PM

    Hi @cfernandez!

    I have gone ahead and raised a feature request to our back-end team to look over. Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. You will be updated via this thread.