Login Failed Autosuspended

  • Profile Image
    Sarkis 
    Asked on May 28, 2019 at 12:41 PM

    Hi,

    I just tried to login to my account and have received a login failed - autosuspended?


    I've tried to send a password reconnect but same issue.


    My username is wordbuzz


    Thanks



  • Profile Image
    BitiaP
    Answered on May 28, 2019 at 01:08 PM

    These forms were found on your account as suspicious of phishing activity because you're collecting user credentials.


    http://www.jotform.us/form/91432315579157 

    http://www.jotform.us/form/91431593403150 

    15590632992019-05-28_1107.png

    Gathering these types of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.



    We’ve removed the offending fields on your forms and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.