Need to Reset the Admin & Credentials on my Account

Hello,

Per the below, please remove Andrea's email at amplify legal (she no longer does work for our firm), and replace with one of the two following email addresses:

referrals@friedmanlawoffices.com or vanessa@friedmanlawoffices.com 

Time is of the essence please, because we received a referral through the jot form on our website, at the beginning of last week, and we need to respond to the client, and we can't access it at all.

Please call me with any questions.  818-707-1488 

Thank you!

A new response has been received:

Answered by jherwin

Please provide at least two (2) possible email address so that we can check for its availability. If the first one is available, we'll change the email associated with the account immediately.

We will wait for your response.

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1558665131  

The 'Amplifyinnovate' account works in a HIPAA enabled mode, so we cannot just change the account email address. Also, it seems that the account in question belongs to another user.

We would like to suggest contacting Andrea. We can escalate an inquiry to our technicians in order to move some form(s) to your own 'friedmanlawoffices' account, but we need to receive a request placed from the 'Amplifyinnovate' account.

If you would like to remove your credit card details from the 'Amplifyinnovate' account and get a refund of the most recent payment, we can do this for you.