PayPal Connect: order id is missing error

  • gillyeczemastore
    Asked on May 30, 2019 at 7:04 AM
  • Girish JotForm Support
    Replied on May 30, 2019 at 7:16 AM

    Could you elaborate on the issue that you are facing, since at the moment there is no information provided? It would be helpful so that we could guide you in the right direction. Also, are you facing this issue in this form: https://www.jotform.com/70507471975867? 

  • gillyeczemastore
    Replied on May 30, 2019 at 7:32 AM

    This form here

    https://www.jotform.com/build/91410465556861

  • gillyeczemastore
    Replied on May 30, 2019 at 7:40 AM

    the paypal won't connect either


  • Girish JotForm Support
    Replied on May 30, 2019 at 8:10 AM

    Thank you for providing the form details.

    So I guess you are receiving the error "Order ID is missing" while submitting the form. This usually happens when the payment integration in your case PayPal Connect is not connected properly.

    Also please ensure that while connecting PayPal connect, you connect using your premier or business PayPal account.

    Here is a guide to assist you in connecting to PayPal Checkout step by step: How-to-Integrate-Form-to-PayPal-Checkout.

    Please try again and let us know if PayPal is still not getting connected.