Why I can't see the attched pictures or files on the email response

  • dimexsadecv
    Asked on June 3, 2019 at 7:21 PM

    I can see the links of the uploaded file 

    but when clicked this message is displayed on the browser

    "

    Whoops!

    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."

    Page URL: https://www.jotform.com/uploads/dimexsadecv/91495602708866/4354117244713273783/33D8AE97-8657-47A2-B40A-F330B07683E8.jpeg
  • Girish JotForm Support
    Replied on June 3, 2019 at 9:18 PM

    I cloned and tested your form and was not able to replicate this issue. I was able to download and view the uploaded image. This could probably be due to the below setting in your Account, which requires you to log in to view the uploaded file.

    15596110530406 4 Screenshot 10

    Please uncheck this option and try again. Let us know if you are still not able to view/download the file.