How do you get the dropdown to choose the PDF form?

  • gptqcorporate
    Asked on June 4, 2019 at 10:49 AM

    How do you get the dropdown to choose the PDF form? I am having the same issue as iondjp but i cannot see where you've provided a solution to this?

  • Welvin Support Team Lead
    Replied on June 4, 2019 at 12:17 PM

    The option to choose a different PDF template is only available when the form is set up to the new PDF Editor. You are a sub-user account, and I checked most of the forms in the main account, the forms are currently in the old PDF editor. 

    For example, in this form https://form.jotform.co/91470762241858. It is using the old PDF editor as you can see the form settings:

    15596650182019 06 05 001 Screenshot 10

    I hope that helps.

    Please contact us again if we can help in any way.