Form is submitting prematurely

  • reiningaustralia
    Asked on June 5, 2019 at 9:19 PM

    Hi, this is our form https://form.jotform.com/91428798631974 - within Float Parking/Gooseneck Parking/Stable A/Stable B is a box requiring how many. If you enter a number and HIT THE ENTER KEY the form submits. How do you stop this?

  • Kevin Support Team Lead
    Replied on June 6, 2019 at 12:47 AM

    I would recommend you to do the following: 

    - Add a radio button to your form asking the user if he's ready to submit the form: 

    15597962062019 06 05 22h41 21 Screenshot 10

    - Set the field as required, this will force the user to answer this and prevent the submission un til the desired option is selected: 

    15597962572019 06 05 22h41 45 Screenshot 21

    - Set up a condition to show the submit button only if the user selects the "Yes" option:

    15597964142019 06 05 22h42 14 Screenshot 32

    This guide will provide you more details about this kind of conditions: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    I hope this helps. 

  • reiningaustralia
    Replied on June 6, 2019 at 1:24 AM

    Thank you - SAME FORM - If they answer for YES to wanting a particular item & then change their minds and select no AFTER making selections on the multigrid, can the multigrid be cleared of their selections also based on NO? 

  • Jed_C
    Replied on June 6, 2019 at 2:57 AM

    Unfortunately, there is no option to unselect the previously selected tile.

    The Multiselect Grid widget, allows users to know which grid/cells were already selected. If you need something that will be cleared when hidden, you may consider trying our appointment_slots widget. 

    Using appointment slot widget will clear selection when hidden if you have the "Clear Hidden Field Values" option enable.

    1559804170The Easiest Online Form Builde Screenshot 10


    Hope this information helps. Please let us know if we can be of further assistance.