Why am I not able to free up space after I deleted 2 files?

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    fcrfk
    Asked on June 12, 2019 at 12:17 AM

    I have been using the basic same forms for the last several years, and only modifying minor line items, like dates, etc.  with the form limits I deleted previous years forms, which I have just done, but has made no difference in my free space.  I have logged out and back in and still shows full.  How do I rectify this?  We only expect a handful more submissions this year.

    David



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    Jed_C
    Answered on June 12, 2019 at 03:01 AM

    You'll have to delete it from your trash folder as well.

    1560322812My Forms _ Jotform - Google Ch

    Please try that and let us know how it goes.

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    fcrfk
    Answered on June 12, 2019 at 08:45 AM

    Thank you, that did it!