PDF download Problem

hello, 
when i try to download pdf files of two or more submissions altogether, it says that it is creating zip file and i will get download link on my e-mail. Thing is that i don't receive it. 

Also, since today i was downloading files this way without any problem at all. 

To clarify, are you trying to download your submissions in the submission page or in the PDF editor?

I have cleared your form cache.

Can you please try to download your submission as PDF again and let us know if the issue still remains?