PDF download Problem

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    policycancellation
    Asked on June 12, 2019 at 06:49 AM

    hello, 
    when i try to download pdf files of two or more submissions altogether, it says that it is creating zip file and i will get download link on my e-mail. Thing is that i don't receive it. 

    Also, since today i was downloading files this way without any problem at all. 

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    Richie_P
    Answered on June 12, 2019 at 10:03 AM

    To clarify, are you trying to download your submissions in the submission page or in the PDF editor?

    I have cleared your form cache.

    Can you please try to download your submission as PDF again and let us know if the issue still remains?