I want to trigger submission email after 12 minutes.

2.-deseo configurar para que el correo llegue a la bandeja del cliente despues de 12 minutos 

es decir deseo personalizar en tiempo el mensaje

Hi @info@olbax.com!

You can achieve this from your form Settings>>Emails>>Advanced from there you can go ahead and set the trigger as to when you would like the email to be sent to the client.

 Guide: Utilizing-the-Send-Emails-Later-Function-of-the-Autoresponder-Emails