cancel subscription

  • socaldinah
    Asked on June 24, 2019 at 9:23 PM

    Please cancel my subscription for JotForm ASAP

  • Richie JotForm Support
    Replied on June 25, 2019 at 12:41 AM

    I have checked your account subscription and it seems you're under the Premium monthly subscription  I-AJA1SHDT5KT3 (S-8MV68150YL4723731) which is a Grandfathered plan.

    It seems you have already canceled the subscription in PayPal.

    I have processed the cancellation and any possible refund for your subscription.

    Please give us 7-10 days for the refund to reflect to your account.


    May we know the reason why would you like to cancel your subscription?

    Do you need assistance with your form?