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socaldinahAsked on June 24, 2019 at 9:23 PM
Please cancel my subscription for JotForm ASAP
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Richie JotForm SupportReplied on June 25, 2019 at 12:41 AM
I have checked your account subscription and it seems you're under the Premium monthly subscription I-AJA1SHDT5KT3 (S-8MV68150YL4723731) which is a Grandfathered plan.
It seems you have already canceled the subscription in PayPal.
I have processed the cancellation and any possible refund for your subscription.
Please give us 7-10 days for the refund to reflect to your account.
May we know the reason why would you like to cancel your subscription?
Do you need assistance with your form?