Paid for upgrade, but my account still shows Free status.

  • ricozztours
    Asked on June 25, 2019 at 9:07 AM

    My account still shows FREE status, not able to upgrade forms.

    Page URL: https://www.jotform.com/myforms/
  • AndrewHag
    Replied on June 25, 2019 at 9:31 AM

    I just checked your account and it seems you are on Bronze subscription.

    Let us know if you need any further assistance.