Edits made in the designer are not saving on my form

  • mrmechanic
    Asked on June 26, 2019 at 6:12 PM

    Something is really wrong with my jotform or maybe every one is dealing with it. After spending precious time editing and saving, it goes back to some weird setting I never intended. Color is not staying, text is not staying. Its just performing very poor lately and it wasting lots of time when I have to keep doing the same work over and over please fix.

  • mrmechanic
    Replied on June 26, 2019 at 6:31 PM

    Please I need help. The designer portal is completely unresponsive. I don't know if anyone else having this issue. Any edits made to form is not recognized.

  • Kiran Support Team Lead
    Replied on June 26, 2019 at 8:58 PM

    We are sorry that you are experiencing issues with the form designer. I have cloned your JotForm to my account and tried making some changes to the form. I am able to replicate the issue at my end. The issue seems to be with the Theme applied to the form. Could you try setting the theme of the form to default and try again to set the required theme again?

    156159702327062019 060619 Screenshot 10

    Please give it a try and let us know if you need any further assistance. We will be happy to help.