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urbanecolifeAsked on June 28, 2019 at 4:11 AM
Hi there,
I have designed a web site in Wix (it is a free site with them, so I don't have a domain registered as yet. I am selling back issues of an e-mag and want customers to choose which issues they want using a form. So far so good.
But when I get to the conditional logic at the end, I want customers to choose whether they want to pay offline or be referred to my online shop page (on the same, free Wix site). When I put in the URL for the shop, the form won't take you to the shop page. I do, however, get a copy of the form.
The form is at: https://form.myjotform.com/91775947539578
The web page I am trying to link to is: https://goodearthorganicsz.wixsite.com/bronwyn-howard/online-shop
I have done this before with web sites and JotForms successfully, not sure why it's not working now. Please advise what to do?
TThank you very much.
Bronwyn Howard
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Nik_CReplied on June 28, 2019 at 5:43 AM
I checked your form, but it cannot work like that, since what would happen if the user chooses like this:
I would insert a radio button instead:
Which would show the PayPal field when selected:
And for the rest you can just use conditional logic to redirect:
Here is my test form: https://www.jotform.com/91782802483968
Hope it helps.
Thank you!
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urbanecolifeReplied on June 28, 2019 at 11:43 AMHi Nik,
Thanks very much. I have done what you suggested and it still refuses to
go to my shop page on the web site. Is it because it does not have a domain
registered?
The page just goes blank when you submit and does not to through to the
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Kiran Support Team LeadReplied on June 28, 2019 at 12:33 PM
I see that the following conditions are already set on your form.
As I tried sending a test submission, the form redirected to the wix web page without any issue at my end.
Do you still need any assistance with your form? Please get back to us if you need any further assistance. We will be happy to help.
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urbanecolifeReplied on June 29, 2019 at 11:43 AMThanks, Kiran. It didn't work when I tested it for some reason - I tried a
few times - but will check again. Thanks for your time.
Kind regards
Bronwyn
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MikeReplied on June 29, 2019 at 4:06 PM
In case you are having this issue with an embedded form, the final redirect might not work due to Wix permissions on embedded content.
If you need any further assistance on this, please let us know.