Airtable Integration does not work.

  • Oliveira_Otavio
    Asked on July 8, 2019 at 10:14 AM

    Hello,

    Everything works fine on the Jotform but the data does not show up in the Airtable end.

    I also connected it to my Google Spreasheets and that integration is working fine.

    Please Advise.

    Jotform Thread 1883055 Screenshot
  • Richie JotForm Support
    Replied on July 8, 2019 at 11:08 AM

    I have tested the AirTable Integration with my sample form and it seems to be working correctly at my end.

    Airtable Integration does not work Screenshot 20

    Can you please try re-integrating your form with AirTable and let us know if the issue still remains?


  • Oliveira_Otavio
    Replied on July 8, 2019 at 11:32 AM

    Hi,

    I tried re-integrating my form with Airtable and the issue remains. On google spreeadsheets is working ok still even this las1562600092Captura de Tela 2019 07 09 à Screenshot 10t test. 

  • Richie JotForm Support
    Replied on July 8, 2019 at 11:52 AM

    I have checked your form and it seems you have setup the AirTable Integration correctly.

    Can you please check your fields in the AirTable if it matches the form fields in your form (e.g email address,short text entry)?

    Airtable Integration does not work Screenshot 20

    Please give it a try  and let us know how it goes.

  • Oliveira_Otavio
    Replied on July 8, 2019 at 11:56 AM

    Should I just change them all to Single line text? I tried changing the type of field and didnt work. 

    Your suggestion is to rename the fields to match exactly the form name?
    1562601380Captura de Tela 2019 07 09 à Screenshot 10

  • Ivaylo JotForm Support
    Replied on July 8, 2019 at 1:29 PM

    Yes, please rename the fields in Airtable, so they match the fields in the form. These changes should automatically apply in the integration and you should be able to see them in JotForm immediately.

    Please test and let us know. We will wait for your response.

    1562606950chrome YiQF5hYOBL Screenshot 10