-
Oliveira_OtavioAsked on July 8, 2019 at 10:14 AM
Hello,
Everything works fine on the Jotform but the data does not show up in the Airtable end.
I also connected it to my Google Spreasheets and that integration is working fine.
Please Advise. -
Richie JotForm SupportReplied on July 8, 2019 at 11:08 AM
I have tested the AirTable Integration with my sample form and it seems to be working correctly at my end.
Can you please try re-integrating your form with AirTable and let us know if the issue still remains?
-
Oliveira_OtavioReplied on July 8, 2019 at 11:32 AM
Hi,
I tried re-integrating my form with Airtable and the issue remains. On google spreeadsheets is working ok still even this last test. -
Richie JotForm SupportReplied on July 8, 2019 at 11:52 AM
I have checked your form and it seems you have setup the AirTable Integration correctly.
Can you please check your fields in the AirTable if it matches the form fields in your form (e.g email address,short text entry)?
Please give it a try and let us know how it goes.
-
Oliveira_OtavioReplied on July 8, 2019 at 11:56 AM
Should I just change them all to Single line text? I tried changing the type of field and didnt work.
Your suggestion is to rename the fields to match exactly the form name? -
Ivaylo JotForm SupportReplied on July 8, 2019 at 1:29 PM
Yes, please rename the fields in Airtable, so they match the fields in the form. These changes should automatically apply in the integration and you should be able to see them in JotForm immediately.
Please test and let us know. We will wait for your response.