Salesforce Integration not pushing to Salesforce

  • bciwebadmin
    Asked on July 9, 2019 at 2:25 PM

    Hi Jotform, 


    My fields are mapped (correctly I'm pretty sure) and yet when I fill/submit the form, it does not push to Salesforce. Can Anyone help? 

  • Mike
    Replied on July 9, 2019 at 3:24 PM

    This may happen when the format of mapped fields does not match. What you can try is removing currently mapped fields, and then adding them one by one while testing the integration. This way you may find out which field is breaking the integration.

    If you need any further assistance, please let us know.

  • bciwebadmin
    Replied on July 9, 2019 at 4:57 PM

    Hi Mike, 


    Is there a way to see the API name of the Salesforce fields rather than only the field label? That would help immensely.